Hello, Welcome, Selamat Datang !!! Please come in to our Malaysian Store. We accept all international orders.

Customer Service

Shipping & Delivery

Aiyoh Enterprise endeavours all shipping to be completed within 7 days. On average, we are now shipping majority of our orders within 3 days from receinving customer request.

International Orders - All prices quoted in website are in local Malaysian Ringgit. International Orders will be furnished  with a different quotation to include international shipping rates by email. Payment by Paypal is arranged by email upon customer agreeing with the quoted price. Customer may request to be quoted in USD $, Euro $ or Singapore $.

Malaysian orders outside of Klang Valley - Prices quoted includes local delivery charges only. Please inquire for poslaju shipping charges outside of Klang Valley.

Local Orders (Within Klang valley) - Orders will be shipped via local courier or poslaju services (whichever is cheapest). Shipping is free to KL city for orders above RM$500. All other areas may inccur shipping charges and customer will be advised of shipping charges if any, before order is processed. Customer has  the option of using their preferred shipping mode subject to Aiyoh's agreement.

 All stated delivery charges in the website are for Zone 1 area under Poslaju Carrier code, which in laymen terms means Local Delivery, this applies only for non bulky items. Bulky items may inccur further charges at Aiyoh's discretion. Delivery charges for areas outside Zone 1 is different, and the correct amount will be informed to customer before order is processed. Customer have the right to disagree with any quoted delivery charges and their payment if any would be returned in full.

 Delivery charges refers to both Postage and Handling.

 

 

 

Privacy & Security

Aiyoh.com.my undertakes not to divulge any customer information to any third party for whatsoever purposes.

 

 

Returns & Replacements
 
Customer is allowed 2 weeks (14days) from receiving order to return to Aiyoh.com.my for sales credits as long as the goods are returned in it's original packing and goods must be in unused condition. Sales credit can be utilized as exchange for any goods displayed in Aiyoh.com.my, subject to availability
If Aiyoh is unable to supply the original order for any reason, all monies shall be returned in full inclusive of all cost and taxes applicable to customers account within 3 working days. Aiyoh shall  not be held responsible for any loss or damages that may be incurred due to the non supply.

Aiyoh.com.my does not stock every item listed in our on-line catalog. There may be times when certain items may be out of stock. Prices and items are subject to change without notice. Aiyoh.com.my reserves the right to limit purchase quantities and to discontinue items. Aiyoh.com.my is not responsible for, and will not honor, printing or typographical errors.If there are any pricing discrepancies, you will be notified before your order is processed.

Backordered items will be delivered as soon as they come in.Customers may cancel backordered items and full payment would be refunded without any cost to customer.

 

 

Ordering

         Customer is advised to check their orders to ensure mistake does not occur before ordering. We accept orders made through our

i) fax at 603-9226-8082

ii) Email: aiyohent@gmail.com

iii) Website: www.aiyoh.com.my

 

 

 

Payment, Pricing & Promotions

All quoted price on the website is in Malaysian Ringgit. Customer may choose to pay in United States Dollar, Singapore/Brunei Dollar or Euro. If customer choose to pay in different currency, please get a quotation from us in the requested currency. Payment  can also be made directly to our swift bank account as follows:

Swift Code: RHBBMYKL
Account No: 2141 7400 04 7164
Beneficiary: Aiyoh Enterprise

Aiyoh.com.my offers the following payment options when purchasing online

 1) By Cash or Cheque.

Bank:                      Maybank

Beneficiary:           Aiyoh Enterprise

A/C No.                   

5644 0960 4566

After making payment into our bank account, please ensure that you retain the deposit slip and fax it to us at +60(3) 9226-8082 as proof of payment or email the scanned image to aiyohent@gmail.com For cheque payment, Aiyoh will make delivery only upon the cheque having being cleared by the bank.

 2) By Paypal to aiyohent@gmail.com

3)  By LPO/LO issued by Pengetua sekolah, Kementerian.

  4) By Purchase Order /Surat Pesanan issued by Headmaster

A deposit of 50% is required for all  make to order items. Should the customer not proceed to complete the transaction for whatsoever reason, the deposit will be forfeited by Aiyoh Enterprise.

Customer may choose any promotion to apply for their order but may not combine more than 1 promotion's benefit to any single order.

 

 

Viewing Orders

Prices and items are subject to change without notice. Aiyoh.com.my reserves the right to limit purchase quantities and to discontinue items. Aiyoh.com.my is not responsible for, and will not honor, printing or typographical errors.

If there are any pricing discrepancies, you will be notified before your order is processed.

 

 

 

Updating Account Information

Customer are required to update their account and shipping addresses accordingly to avoid misshipment which would inccur shipping charges if the shipment has to be sent twice to the customer.